Build or Buy: The cost and limitations of consulting firms

Summary of Part One: In Part 1 of this Article Build or Buy: The HR & IT Integration Dilemma, we discussed the the dilemma of building in-house HR-data integration systems, or buying integration platforms and the risks associated with building in-house


The Reality of Internal Teams

In today's fast-paced digital era, your IT team stands as the unsung heroes, working tirelessly behind the scenes. Their expertise is undeniable. Their commitment, unwavering. But every hero has a limit.

With the mounting pressure of high-priority projects, such as bolstering business intelligence or fortifying the company's security infrastructure, their bandwidth is constantly tested. Each project, critical in its own right, demands time, focus, and a specialized set of skills.

Now, factor in the dedicated teams for mammoth platforms like Workday, SAP, or even UKG. On paper, it's a formidable force. In reality? These specialized teams, while masters in their domain, often find themselves racing against the clock, juggling routine tasks, system updates, and the ever-present demand for troubleshooting.

The result? A paradox where talent and technology coexist, but time becomes the adversary. And while these teams can handle standard integrations, the bandwidth for innovation, for truly transformative solutions, starts to wane.

Consulting Firms: The Middle Ground?

In the complex maze of HR integrations, consulting firms often position themselves as the guiding light. Promising bespoke solutions tailored to an organization's unique needs, they present a tempting proposition. But is it all as rosy as it seems? 

The Allure of Customization

Consulting firms, with their vast experience and industry insights, offer the promise of creating an integration solution that fits like a glove. They boast of their expertise in understanding an organization’s specific challenges and crafting solutions that address these pain points.

The Financial Elephant in the Room

While the tailored approach of consulting firms like VNBConsulting is commendable, it comes with a price tag. And often, this isn’t just a one-time cost. There are charges for updates, maintenance, and sometimes even training. Over time, these costs accumulate, making enterprises question the long-term viability of such engagements.

Hidden Costs and Overheads

Beyond the direct financial implications, there are other costs that aren’t immediately apparent. The time spent in meetings, discussions, revisions, and back-and-forth communications can be extensive. And in the corporate world, time is money.

The ROI Conundrum

When investing in consulting firms, it's essential to consider the return on investment (ROI). While the initial setup might seem flawless, the recurring costs and potential need for frequent updates (as vendor systems evolve) can erode the perceived value. Is the temporary relief from integration challenges worth the ongoing expenditure and commitment?

Conclusion - the seamless dream and promise of integration platforms:

In today's digital age, businesses are flooded with data from myriad sources. But what if data silos, format mismatches, and compatibility issues were mere tales of yesteryears? It isn’t a far-fetched fantasy. 

Modern integration platforms have risen to the challenge, painting a holistic picture of operations. They ensure that data, irrespective of its origins, converges seamlessly, creating a harmonious flow that drives efficiency.